- How can I return an item?
To return an item, you must first send us an email to nowmarketing84@gmail.com , attaching 2-3 photos of the product with a short description of the problem/defect.
You will receive a confirmation email from our staff who will send you the instructions to return the product.
- How much does shipping cost?
Shipping is free if the product arrives broken, incorrect or in any case after our first analysis we believe that there has been a mistake on our part.
If the return is made simply because the product is not liked or we believe it has no defect in shape, the shipping is at the customer's expense, all this after careful analysis and comparison with the customer.
- How long does it take to return the product?
Returns are accepted no later than 14 days after receiving the item. From the 15th day onwards returns are no longer accepted, otherwise, any defects in shape or any problem after careful analysis by the staff, returns could be made even after the 14th day
- How do I open an account?
To open an account on yourpetstore.com, simply register on the homepage at the top by entering your details
